Partner Portal

Attorney & Agency
Partner Portal

Submit referrals, access resources, review protocols, and connect with our dedicated partner team β€” all in one place.

πŸ“¨ Submit a Referral Now πŸ“ž (850) 408-3097
Partner Actions

What Would You Like to Do?

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Submit a New Referral

Complete our online referral form. Our intake team will open the case file within 2 business hours and contact your client directly.

Open Referral Form β†’
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Call Attorney Intake Line

Dedicated attorney queue β€” no waiting in the general line. For urgent cases, court deadlines, or questions about an existing case.

Call (850) 408-3097
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Email Partner Team

For case documents, court orders, billing inquiries, or general partner questions. Response within 4 business hours.

newdaydna@aol.com
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Attorney SOP & Protocol

Full Standard Operating Procedure for attorney referrals β€” required information, workflow, chain-of-custody, and result delivery.

View Full SOP β†’
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Pricing & Partner Rates

Full pricing for all test types, bundle packages, and partner volume discount tiers starting at 10% off for 5+ cases/month.

View Pricing β†’
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Billing & Invoicing

Net-30 billing available for partner firms. Questions about invoices, payments, or setting up a billing account.

billing@newdaydna.com
Direct Lines

Partner Contact Information

Attorney Intake Line
(850) 408-3097 β€”

Mon–Sat Β· Priority queue Β· No hold time

DCF / Agency Line
(850) 408-3097 β€”

Child welfare and agency referrals

Partner Email
newdaydna@aol.com

Response within 4 business hours Β· Include case number in subject

Billing & Invoicing
billing@newdaydna.com

Net-30 accounts Β· Agency POs Β· Invoice questions

General Email
newdaydna@aol.com

General inquiries and new partner setup

Availability

Service Hours

Collection & Intake Hours

Monday – Thursday6:00 AM – 8:00 PM
Friday6:00 AM – 5:00 PM
Saturday7:30 AM – 3:00 PM
SundayClosed
Emergency Collection
Available 7 days/week for court-deadline cases. Call the attorney intake line and flag as URGENT.
Volume Discounts

Partner Pricing Tiers

Partner firms that refer cases on a recurring basis earn automatic discounts based on monthly volume. No enrollment required β€” discounts apply automatically.

TierMonthly VolumeDiscountBillingFeatures
Standard Referral1–4 casesβ€”Per caseStandard service
Partner Attorney5–14 cases10% OFFNet-30Dedicated liaison, priority scheduling
Preferred Partner15–29 cases18% OFFNet-30All above + monthly reporting
Enterprise / Agency30+ cases25% OFFNet-30All above + custom SLA + account manager

To set up a billing account or inquire about your current tier, contact our partner team at newdaydna@aol.com or call (850) 408-3097.

Submit a Referral β†’