Child Welfare & Agency Services

Supporting Florida's Children
and Families

Trauma-informed mobile DNA collection for DCF caseworkers, child welfare agencies, guardian ad litem programs, and dependency courts β€” statewide, on your timeline.

Refer a Case πŸ“ž (850) 408-3097
Who We Serve

Florida Child Welfare Use Cases

We are a trusted DNA collection partner for Florida's child welfare system. Our collectors are trained to work in sensitive environments with children, families, and individuals who have experienced trauma.

Termination of Parental Rights (TPR)

Biological relationship verification required for TPR proceedings. Court-admissible results with full chain-of-custody, formatted for dependency court submission.

Court-Admissible

Family Reunification

DNA verification to confirm biological relationships before reunifying children with family members. Accepted by Florida DCF and all circuit courts.

COC Available

Kinship Care Placement

Verify biological relationships for kinship placement approval. We coordinate directly with caseworkers to schedule collection at a location that works for the family.

Priority Scheduling

Dependency Court Orders

Priority execution of court-ordered DNA for dependency proceedings. Court order verified on file before any collection is scheduled.

Court-Ordered Priority

Guardian Ad Litem Support

GAL programs and CASA volunteers can refer cases for relationship verification when biological connections are disputed or unknown.

GAL / CASA

Immigration & Refugee Cases

AABB-protocol immigration DNA for refugee families and unaccompanied minor cases requiring USCIS or embassy-formatted results.

AABB Protocol
Our Approach

Trauma-Informed Collection

DNA collection in child welfare cases requires more than technical skill β€” it requires patience, sensitivity, and an understanding of the families and circumstances involved. Our collectors are trained for this.

  • Child-centered approach β€” collection done at the child's pace, in their space
  • No clinical setting required β€” home, shelter, foster placement, or office
  • Experienced working with children of all ages including infants
  • Sensitive to language barriers β€” bilingual support available
  • Non-judgmental, respectful interaction with all parties
  • Facility-trained collectors for jail, DJJ, hospital, and shelter settings
  • Coordination with caseworkers at every step
IMPORTANT
We never disclose results to anyone other than the authorized parties listed in the referral β€” including verbally. All results are transmitted securely and HIPAA-compliant.

What Caseworkers Can Expect

1

Submit Referral

Phone, email, or portal. Include case number, parties, and any court order. We open the file within 2 business hours.

2

We Coordinate Scheduling

We contact the family or placement directly β€” you don't need to arrange the appointment.

3

Mobile Collection

Certified collector goes to the location β€” home, foster placement, shelter, or facility. IDs verified, COC completed on-site.

4

Results to Your Office

Certified results delivered directly to the caseworker or supervisor via portal or encrypted email in 2–5 business days.

5

Case Documentation Retained

Full case file archived 5+ years. Re-issuance available upon request for court proceedings.

Services for Child Welfare

DNA Testing Services for DCF & Agencies

ServiceCommon Use in Child WelfareCourt-AdmissibleTurnaround
Legal Paternity (COC)TPR, custody, child support proceedingsβœ” Yes2–5 days
Court-Ordered DNAJudge-mandated in dependency hearingsβœ” Yes2–5 days
Siblingship TestingSibling group verification for placement decisionsβœ” Yes (COC)2–5 days
Grandparentage (46-marker)Kinship placement with grandparentsβœ” Yes (COC)2–5 days
Avuncular / Extended FamilyKinship with aunt, uncle, or other relativesβœ” Yes (COC)2–5 days
Immigration DNA (AABB)Refugee & unaccompanied minor casesβœ” Yes (AABB)3–5 days
Alternative Specimen ExtractionCases where standard swab is not possibleβœ” COC available3–5 days

* All services include mobile collection at no additional travel fee within standard service zones. Same-day and expedited options available for urgent court deadlines.

Why Agencies Choose Us

What We Bring to Every Child Welfare Case

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All 67 Florida Counties

Statewide coverage including rural and underserved areas. No county is out of reach.

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Emergency & Same-Day

Emergency same-day collection available 7 days/week for court-deadline cases. No extra process β€” just call.

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Facility Access

Trained to collect in jails, DJJ facilities, hospitals, shelters, and group homes. +$50 facility access fee applies.

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Direct Case Communication

Results delivered directly to the caseworker or supervisor of record β€” not through a general office queue.

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Agency Billing

Net-30 monthly invoicing for DCF district offices and contracted agencies. No upfront payment required per case.

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HIPAA Compliant

All case data handled under strict HIPAA protocols. Results never shared with unauthorized parties under any circumstances.

Billing & Payment

Agency Billing Options

We work with DCF district offices, contracted child welfare agencies, and court-appointed programs to make billing as frictionless as possible.

  • Net-30 Monthly Invoice β€” consolidated invoice for all cases in the billing period
  • Agency Purchase Orders β€” accepted from contracted government agencies
  • DCF Direct Billing β€” available for district offices on volume agreements
  • Court-Ordered Payment β€” we work with attorney and court payment arrangements
  • Hardship / DCF-Referred β€” case-by-case reduced fee for indigent clients
BILLING NOTE
To set up a billing account for your agency or district office, contact our partner team at newdaydna@aol.com or call (850) 408-3097 and ask for Agency Billing.
Contact & Referrals

Submit a Referral

DCF caseworkers and agency staff can submit referrals through any of the following channels. Include the case number and any applicable court order.

DCF / Agency Intake Line(850) 408-3097 β€”
Partner Emailnewdaydna@aol.com
Online Referral Portalnewdaydna.com/pre-booking-form
Billing & Accountsbilling@newdaydna.com
Service Hours
Mon–Thu: 6:00 AM – 8:00 PM
Friday: 6:00 AM – 5:00 PM
Saturday: 7:30 AM – 3:00 PM
Sunday: Closed
Emergency collection available 7 days/week